Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

[Event] All (4) hobbies are already taken, can't switch to finish event

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 6S
OS Version 11.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003068446941
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Have all 4 Sims have a different Hobby before the 'Rising Star' quest begins, preferably at lower progress tier 2. Make sure that all 4 Sims are relatively fresh (i.e. have only 1, 2 traits unlocked tops) 3. Proceed with the 'Rising Star' limited time questline 4. Proceed to the part 8/18 "Learn a new Hobby" 5. Notice that all hobbies are occupied, and Sims can't learn a new hobby, un-learn a hobby or swap it
What do you expect to see? Part 8 of 18 of the Rising Star questline is not blocked while four sims already have the hobbies assigned and can't retire.
Connection Type Wifi
Please select your region Europe
Country Germany
Additional feedback

I have contacted the Technical Support, but unfortunately they are unable to help. I will paste the message I have sent them, as it pretty much describes the issue I'm facing.

There is a certain issue I have noticed, that blocks my progress as of now for the ‘Rising Star’ limited time Hobby quest line. 
In the part 8 of 18, the quest requires a sim to learn a new Hobby, however all 4 Sims already have a hobby and certain progress within them. Except for the piano hobby that I have not yet unlocked there is no new hobby I could learn, and since the Sims were created not too long ago from a former generation, it is not possible for me to retire either one of the four. 
Is there something I could do? Is there a way to un-learn a hobby or swap the sims between hobbies for simoleons? Or maybe there is a way for you to help me? 

The worst part is that I'm running out of time (it's about a day left), and this isn't even a half-mark for the event yet ☹️

12 Replies

  • Code #1003200605293, user- Wanabeloved
    Under the Internet Icon hobby quest, I got to the 17th quest out of 18 with 12 hrs left at that time...I have repeatedly completed the hobby chapters, well over 2 times, and it will not advance to the final quest!!!😭😭😭😭 I have worked so hard to get to this point just for it to stop advancing and the time is almost up!!!😭😭😭😭
  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    8 years ago

    @MommyRad, best thing would be to contact an EA game advisor about this issue.

    You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
    This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.

    Open the spoiler for pictures:

    Spoiler

    If this fails for some reason, or you can't access The Sims Mobile app. 

    You can contact EA through this link: https://help.ea.com/en/contact-us/

    If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

    You can also choose to contact an EA game advisor through social media:

    - Twitter: https://twitter.com/EAHelp
    - Facebook: https://www.facebook.com/EAHelpHub/

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