Forum Discussion

theresebelivets's avatar
7 years ago

[Event] Duplicate Items not giving Simoleons

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XS
OS Version 12.1.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Open a box from the Anniversary quest and receive a duplicate item when you already own the maximum for that item
What do you expect to see? The duplicate being converted into simoleons
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback

I had this issue with the Gargoyle but other players have stated it happened with the cauldron and mirror prizes too.

25 Replies

  • aacc888's avatar
    aacc888
    7 years ago
    Same here. Sometimes I used sim cash, sometimes I used sim cash to buy the ballrooms. Many times I got nothing.
    I want to play less of this game.They just want to make money, not pay the equivalent.
    It's very hard to get what you want, It feels as difficult as buying a world lottery ticket。
  • I’m having the same problem with duplicate prize rewards from the Anniversary Event  

    The duplicate items that I already had from past events are also the gargoyle, the cauldron, the juice bar, plus a few others. They were from the mega-boxes that cost

    250 balloons and this occurred on March 12th & 13th 

    I wasn’t even going to bother to report this bug because I have another bigger bug report in “ My CASE”  that still is not corrected since the February 25, 2019 Patch 

    Honestly, I’m so leary of these Update/Patches  and 

    Weary of Quests/Events  because they always seem to bring more bugs & glitches than the intended Fun and Stress-Free game play that Sims Mobile used to be.  

    player ID  1003641527859 

  • aacc888's avatar
    aacc888
    7 years ago

    Look what I done.  I spent more than 50, 000 balloons (I used Fabulous Anniversary Box,)and I spent other extra 2, 000 Australian dollars on Sim Cash to draw(I used the Deluxe Mega Anniversary Box).  I only just want to get the sharp as attack. but in the end I got repeated disappointment and anger.

    And the game is always stuck after the game is updated. it's bad.

  • whackywhippet23's avatar
    whackywhippet23
    7 years ago

    Ok today i  got another Calderon and this time i got simoleons, so does it mean that its fixed? (Im also sad that all i got where duplicates and a beard i never wanted from this. I swear i have bad luck with these things.)

  • katclawsx3's avatar
    katclawsx3
    7 years ago

    @whackywhippet234 wrote:

    Ok today i  got another Calderon and this time i got simoleons, so does it mean that its fixed? (Im also sad that all i got where duplicates and a beard i never wanted from this. I swear i have bad luck with these things.)


    @whackywhippet234 

    @aacc888 

    I feel both of your pain.  I detest these Loot Box events. 

    All I wanted was the Side Ponytail,  but Nope

      And I have 600K in simoleans, that don’t buy much anymore either, so it’s not like I care whether or not I got them as a replacement for duplicates.  My inventory is overflowing with duplicate as it is 

     It was more important for me to support my fellow gamers & try to get EA to fix the glitches before throwing out new Quests/Events 

    that are riddled with known & unknown Bugs 

    I didn’t go out of my way anymore & stress out doing the

    stupid time-consuming, mind-numbing Llama Zooms.

    The Rewards have to be really something special (like the WinterFest) before I kill myself over a game 

    Especially since EA still haven’t fixed my Lost Past Progress—Honestly, Why would I bother?

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