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Anonymous's avatar
Anonymous
8 years ago

[Event] Hot Tub glitch

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 6S
OS Version Unknown
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) _Mia_
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When I have my sim do any interaction with the hot tub, there’s some weird glitch out and my screen acts like I’ve zoomed into my sim. My screen goes completely the skin tone I have on my sim and wigs out. It continues until I can click the check mark, signaling my sim is done in the hot tub, and then the screen returns to normal.
What do you expect to see? .
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback .

‌

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 6S
OS Version Unknown
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) _Mia_
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When I have my sim do any interaction with the hot tub, there’s some weird glitch out and my screen acts like I’ve zoomed into my sim. My screen goes completely the skin tone I have on my sim and wigs out. It continues until I can click the check mark, signaling my sim is done in the hot tub, and then the screen returns to normal.
What do you expect to see? .
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback .
‌.

bug

36 Replies

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  • Anonymous's avatar
    Anonymous
    8 years ago
    I have the same problem with any hot tub I use. I had a party and one of my friends messaged me saying my hot tub was weird as if it was the first time they had saw it. It's strange it seems to not happen to everyone.
  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago
    Hi everyone,

    Thanks for your reports on this. We have made some changes, could you please check if the issue is still happening for you?

    Thank you!
    -Mai
  • SkaSmilingSim's avatar
    SkaSmilingSim
    8 years ago

    Hi, I Amactually experiencing this bug randomly with random things and actions around the house as of today, not just the hot tub.  The image included is from the cooking hobby event, and I had another from a friend event but file is too large.  This started today.  I already submitted a bug report in game, just wondering if this was happening to anyone else’s as of today

  • christyjoyx's avatar
    christyjoyx
    8 years ago

    This stove thing is happening to me too and with the microwave along with many other bugs like my toddlers vanishing and people melting on my screen ... 

  • TigerblueDoodle's avatar
    TigerblueDoodle
    8 years ago

    My hot tub is working well now and it's great to be able to choose with whom to share it.


    Since the changes were made, though, I am experiencing a similar graphical glitch when interacting in the Arch-Nemeses story. Whenever my Sim ( who is at level 7 in that story) tries a risky action, it results in the previous hot tub graphic glitch, or in the Sims themselves distorting. Regular actions within that story are fine, it's just the risky ones.


    I'm on an iPad, iOS 10, on wifi. Level 29 in the game.

    Player ID 1003470725480

  • Anonymous's avatar
    Anonymous
    8 years ago
    I think they rather fixed it without us having to do an update, or my game somehow corrected it.

    Hot tub stopped spazzing out, tried it several times, it's good. However sometimes not sure why, random sim guests would bug out now!
    Fox one thing and another breaks...
    Maybe they got a virus haha.

    This is what mine looks like now:
    https://youtu.be/YJ8-hBNt7W4

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