There should be an update available for Android and later for iOS.
https://twitter.com/simgurusanah/status/1451081557960126469?s=21
Edit: added pic
EA Staff (Retired)I have the same problem.
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 7S
OS Version 15.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It’s just occurred today. I’m hoping to have it fixed before 9 am so I don’t miss out. Go to the Festival Menu, you will see no tasks, but I’ve only completed 4 out of 5 it says, so I can’t get the Bonus. But all the tasks are gone.
What do you expect to see? To be able to press the Bonus box and get the points.
Connection Type Wifi
Please select your region South America
Country Canada
I am unable to get the Bonus points from todays Daily Tasks because the box won’t activate even though I’ve completed all the tasks. Since I sometimes like to take a day off from the game, I need the points badly.
@CharlieDaisy12 wrote:
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 7S
OS Version 15.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It’s just occurred today. I’m hoping to have it fixed before 9 am so I don’t miss out. Go to the Festival Menu, you will see no tasks, but I’ve only completed 4 out of 5 it says, so I can’t get the Bonus. But all the tasks are gone.
What do you expect to see? To be able to press the Bonus box and get the points.
Connection Type Wifi
Please select your region South America
Country Canada
I am unable to get the Bonus points from todays Daily Tasks because the box won’t activate even though I’ve completed all the tasks. Since I sometimes like to take a day off from the game, I need the points badly.
I am also having this issue for the 3rd day in a row
Oct 18; Oct 19; Oct 20, 2021
Player ID. [Removed by CM]
iPad 5
USA
Community ManagerHey @katclawsx3 I removed your player id as this is considered personal info and not something that you should share on AHQ.
Darko
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung A5 (2017)
OS Version Unsure
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I am not sure as I believe it is account specific.
What do you expect to see? The button under the 5/5 tasks box to collect the reward.
Connection Type Wifi
Please select your region Europe
Country United Kingdom
I completed all 5 daily tasks for the new 'Eerie Autumn' even for the first time, and even though I've completed all 5 tasks, it says that I've only completed 4/5 and doesn't give me the option to collect the reward for full completion. The only other option is to buy a new task with simoleons. Screenshot attached. Please help to resolve this. Thank you.
Same here 2 days in a row , paying 1500 coin for extra tasks , triggers it to complete once you complete the extra task , I paid yesterday to see if it would work ,
my concern is how many days this is going to go on for , how much is it going to cost me ?
@SalixCat any info on this issue ?
Its happened again today, this is getting silly now.
