[Fixed] CAS items missing after 25th of February update
Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Tab S3
OS Version Android 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003403535473
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look into my game's CAS. Following items are rewards from events and are missing: Four masks, rewards from Halloween event Necklace, reward from Halloween event Leaf earings from Harvestfest I haven't gone through all my CAS so I will update this report in case I discover that other items are missing. Update: I have also lost the Halloween necklace. 2nd of March, added green Halloween mask. 4th of March, list is now complete with pictures.
What do you expect to see? All previously own items are available in CAS.
Connection Type Wifi
Please select your region Europe
Country
Additional feedback
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Four masks from Halloween event
Necklace from Halloween event
Leaf earings from Harvestfest
The leaf earings were part of a bonus pack as shown in this picture
Is marking this thread as fixed. If you still have items missing, please make a new post. It's really hard to tell for me what is and what isn't fixed from this thread.
