[Fixed] Collections or events not unlocking while requirements are met
Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) ASUS Zen Pad 3s
OS Version 6.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003472143620
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at my game.
What do you expect to see? I expect my completed home collections to show complete and The internet desk to be completed in tasks
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback I had to remove a bunch of things in order to get the quest to open. So I got past that item limit and when the new event popped up it said to buy the internet desk. To Do that I hit the item limit again. So I put more stuff into storage. Then I could place the computer desk and I assigned a SIM to do the hobby. The next task was to do something at the desk. Then all of a sudden my game crashed and my tablet totally shutdown.
When I restarted my tablet and restarted the game. The desk was there but the event had reverted to the "place the desk" task. Now Since I can't buy the desk again I don't know what to do. Also, the Baby Home item and the new Live Edge dining Home item collection are no longer showing completed even though you can see in the pictures that I have them. Please help. I don't want to do anything else until you look at it or tell me how to fix it. Thanks!
All is well. Thanks for the follow up
