Forum Discussion

ItsKatlyn99's avatar
7 years ago
Solved

[Fixed] Game lagging after Sep 11th update

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Mate 20 Lite
OS Version 9.0.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Playing on this device.
What do you expect to see? A fix.
Connection Type Wifi
Please select your region Europe
Country
Additional feedback

Hello, I'm here because I want to say thank you so much for the update, my graphic now is finally clear and smooth, and I totally love it... I waited this for so long.

But now there's a problem, the game after the update seems to be laggy, has really a bad FPS.

27 Replies

  • MisuOrenji's avatar
    MisuOrenji
    7 years ago

    @SuddenlyMeee wrote:

    Having the exact same problem. Graphics are nice, but I don't understand how you push an update such as this without including some sliders/options. At least give us the possibility to turn off the shadows, which is likely the biggest problem. Even PC games that run on far more powerful machines have graphic options.

    Player ID 1003562378635

    Samsung Galaxy J7 Plus

    Android 8


    I need the options for the graphic too ☹️

    @SuddenlyMeee wrote:

    Having the exact same problem. Graphics are nice, but I don't understand how you push an update such as this without including some sliders/options. At least give us the possibility to turn off the shadows, which is likely the biggest problem. Even PC games that run on far more powerful machines have graphic options.

    Player ID 1003562378635

    Samsung Galaxy J7 Plus

    Android 8


  • MisuOrenji's avatar
    MisuOrenji
    7 years ago

    @ItsKatlyn99 wrote:

    @SuddenlyMeee Yes a Graphical option it's needed, to let people choose which graphics level to use. (Low/Medium/High/Ultra)

    Allowing everyone to play the game, from the weakest phone to the most powerful, that's a good and fair suggestion.


    How did you solve the graphic problem? Please help me ☹️

  • whackywhippet23's avatar
    whackywhippet23
    7 years ago

    I updated my game and noticed its extremely laggy. I tried to move the furniture i already have and, i couldn't move it what so ever. I had to tap on it multiple times to just highlight it so i could put it in stotage.

  • dissenterjasmin's avatar
    dissenterjasmin
    7 years ago

    Putting some items on storage solved this issue for me. If it doesn't, better report thru in-game support. Hope this helps :-)

  • whackywhippet23's avatar
    whackywhippet23
    7 years ago

    It did but i said that i had trouble moving furniture originally. Remembered how to eventually and it did help. I wish people would stop going into my house. I know that they are attracted to my decorations but i would rlly love to be able to decorate without strangers casually walking into my house.

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