Haven't seen any messages on this issue lately so I'm closing this post.
Seeing this post is without an filled in form, please open a new post if you do have this issue.
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air 2
OS Version 11.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003424136587
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am not getting the rewards of the weekly sticker contest. Last week was the same. I had lots of stickers and got 0 gems. The stickers just reset on Monday and no reward.
What do you expect to see?
Connection Type Wifi
Please select your region South America
Country Chile
Additional feedback
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air 2
OS Version 11.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003424136587
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am not getting the rewards of the weekly sticker contest. Last week was the same. I had lots of stickers and got 0 gems. The stickers just reset on Monday and no reward.
What do you expect to see? I want my gems!
Connection Type Wifi
Please select your region South America
Country Chile
Additional feedback
I am not getting the rewards of the weekly sticker contest. Last week was the same. I had lots of stickers and got 0 gems. The stickers just reset on Monday and no reward. Last week i had over 30 stickers and got no prize.
