Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy tab
OS Version Android 7.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003025480928
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Clicking on izzys fashion shop shows in game shows 'requires player level 5' even though I am level 8. Likewise if you want to give a sticker to another player the sticker tab is greyed out and says it needs to be unlocked at level 5.
What do you expect to see? Izzys show accessible and sticker button not greyed out and inaccessible
Connection Type Wifi
Please select your region Europe
Country United Kingdom
Additional feedback As above, these level 5 content are locked despite being higher than level 5. Any help is appreciated, ea help sent a generic email about what izzys shop does when I reported the bug
The inability to access stickers also means I can never complete the daily to do lists as stickers need to be given to players
