This issue was fixed so Passive Sims won't continue to disappear
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone
OS Version Current
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? took one of my previous sims( who is now retired) children to the cafe in parkside for a event with my one current playable sim( who is the disappeared sims cousin). I’ve done this multiple times with no problem. But this one specific time I played the cooking event in parkside with a different playable sim at the same time this other event was taking place. Once both events were over ( specifically the first event which I clicked on after the cooking event) my not in play sim remained at the cafe ( which I thought was a little strange, usually they hurry home immediately). I didn’t think much of it but now that I want to promote that sim plus continue the art friendship story with their cousin, my not in play adult sim has gone missing! Their art friendship story is gone too when I click on their playable cousin sim to see her current stories .
What do you expect to see? My not in play sim at home with her other cousins and other associates. I also expected to see them head home immediately after the event was over especially since I did not remove them from the game
Connection Type Mobile
Please select your region North America
Country US
Additional feedback
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone
OS Version Current
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? took one of my previous sims( who is now retired) children to the cafe in parkside for a event with my one current playable sim( who is the disappeared sims cousin). I’ve done this multiple times with no problem. But this one specific time I played the cooking event in parkside with a different playable sim at the same time this other event was taking place. Once both events were over ( specifically the first event which I clicked on after the cooking event) my not in play sim remained at the cafe ( which I thought was a little strange, usually they hurry home immediately). I didn’t think much of it but now that I want to promote that sim plus continue the art friendship story with their cousin, my not in play adult sim has gone missing! Their art friendship story is gone too when I click on their playable cousin sim to see her current stories .
What do you expect to see? My not in play sim at home with her other cousins and other associates. I also expected to see them head home immediately after the event was over especially since I did not remove them from the game
Connection Type Mobile
Please select your region North America
Country US
Additional feedback
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone
OS Version Current
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I took one of my previous sims( who is now retired) children to the cafe in parkside for a event with my one current playable sim( who is the disappeared sims cousin). I’ve done this multiple times with no problem. But this one specific time I played the cooking event in parkside with a different playable sim at the same time this other event was taking place. Once both events were over ( specifically the first event which I clicked on after the cooking event) my not in play sim remained at the cafe ( which I thought was a little strange, usually they hurry home immediately). I didn’t think much of it but now that I want to promote that sim plus continue the art friendship story with their cousin, my not in play adult sim has gone missing! Their art friendship story is gone too when I click on their playable cousin sim to see her current stories .
What do you expect to see? My not in play sim at home with her other cousins and other associates. I also expected to see them head home immediately after the event was over especially since I did not remove them from the game.
Connection Type Wifi
Please select your region North America
Country US
Additional feedback Very strange and first time it happened with out even removing a sim. They are completely missing/gone.
I just lost a non playable adult daughter an hour ago. 😢 She’s not in the connections tab anymore or in the family portrait of any of my houses. She was living on my 3rd lot.
I started a quick event with mother and daughter and it was located at the Parkside Cafe. At the same time I moved some heirlooms from my main lot to storage and then to my 3rd lot. One of the heirlooms being the Spirited Friendship which was the storyline between the mother and daughter. So.. I thought that this might have something to do with the mishap.
But reading the above bug report.. I also started STC with another Sim in the Parkside while the mother&daughter in the cafe. After playing the STC I finished the quick event and the daughter continued to hangout in the Parkside and I got only the introduction options instead of starting an event with her.
I can start a new friendship with her but not the same thing. 😢 This is a sad day 😭
edit: typo
