This issue was fixed so Passive Sims won't continue to disappear
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) OnePlus5T
OS Version Android 9
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004259335283
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Woke up to find family SIM disappeared and showed up at family lot after a few hours. Couldn't get it back in family/house though
What do you expect to see? My sim, Cedric Spears, to be back in family tree with relationship story restored.
Connection Type Mobile
Please select your region Asia
Country India
Additional feedback
Woke up in morning to see my family sim- Cedric Spears- gone from the family tree/house. The relationship story between Cedric spears and Addison spears (playable SIM) also was not present. It was 100% completed relationship story - Old Rivals. Showed up at the lot a few hours later for a moment after which I started relationship story again between same Sims. Though Cedric spears SIM is not back in house/family tree.
My retired sim disappeared from the game yesterday (he was the family patriarch + had loads of relationships going at various levels with his kids, neighbors, etc). I'm really hacked off, since he was the central character of my Simiverse. I've checked both my houses, and searched all over town, but he's just vanished. No trace left, in any relationships nor in the family history/portrait. ☹️
His name is/was Count Onit, and he was a fab, gothic old bloke. I spent countless hours + probably hundreds of dollars putting his dynasty together - and his soulmate misses him.
PLEASE FIX THIS, EA. 😬
Product: The Sims Mobile
Platform: iOS v13.4
List the specific devices you play with: Apple iPad (6th generation); Apple iPhone 6 Plus
Player ID: 1004728730673
