This issue was fixed so Passive Sims won't continue to disappear
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) OnePlus5T
OS Version Android 9
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004259335283
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Woke up to find family SIM disappeared and showed up at family lot after a few hours. Couldn't get it back in family/house though
What do you expect to see? My sim, Cedric Spears, to be back in family tree with relationship story restored.
Connection Type Mobile
Please select your region Asia
Country India
Additional feedback
Woke up in morning to see my family sim- Cedric Spears- gone from the family tree/house. The relationship story between Cedric spears and Addison spears (playable SIM) also was not present. It was 100% completed relationship story - Old Rivals. Showed up at the lot a few hours later for a moment after which I started relationship story again between same Sims. Though Cedric spears SIM is not back in house/family tree.
My favorite retired Sim disappeared during a party at the main house. He did not ask to move out, and still has a wife and kids at the Eco Retreat who miss him! He is gone from the family portrait and gone (not greyed out) from everyone’s contacts. It’s like he never existed. All of my other retired sims, and even sims that I have moved out, still appear (greyed out) in contacts. This is a mystery and I don’t like it. He’s MIA. ☹️
