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SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
8 years ago
Solved

[Fixed] Surprising Choices stuck on screen

Update June 16th, 2018 - 9:55am PDT: If you were experiencing this issue, you should now be able to enter the game again. Sorry for the inconvenience! Hey Simmers, Our new Surprising Choices fe...
bug
Anonymous's avatar
Anonymous
8 years ago

Same issue, have Pixel 2 phone.

Anonymous's avatar
Anonymous
8 years ago

This screen popped up yesterday and I cannot close out of it. I have tried closing the app, restarting my phone, etc. and no change. I can’t play the game because I’m stuck on this screen. Can anyone help?!

  • Anonymous's avatar
    Anonymous
    8 years ago
    I am stuck on this screen since 2 days ☹️
  • Anonymous's avatar
    Anonymous
    8 years ago

    I’m in the same boat, today is the third day I can’t play!

  • Davisdan000's avatar
    Davisdan000
    8 years ago
    Same thing! It's been 2 days and I miss playing. Haha
  • TheMetalicDog's avatar
    TheMetalicDog
    8 years ago

    What you can do is that you can try to reset your device or if your on an apple device, try saving the data to iCloud then reinstall the game?
    ——————————————————
    I DO NOT WORK AT EA

    I AM NOT RESPONSIBLE FOR DATA LOSEAGE

    • Anonymous's avatar
      Anonymous
      8 years ago

      Tried and nothing changed ☹️

    • Anonymous's avatar
      Anonymous
      8 years ago
      Thanks for the suggestion, I tried with no avail ☹️ *sigh*

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