Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone 6s
OS Version 11.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I got the popup for "A Surprising choice..." and it never moved forward from that state ☹️. Since then I am seeing that popup. I have force closed the app and opened again, I also uninstalled the app and installed again and when I load the game with an existing progress I again see "A Surprising choice..." dialog AGAIN.
What do you expect to see? I expect to play the game normally lol I have already spent $5 and i am on level 20 so don't wanna lose the progress
Connection Type Mobile
Please select your region North America
Country United States
Additional feedback I would appreciate if you could please add some simcash to my account for the inconvenience. My userId is "Aman" but I couldn't get player Id. I have also linked my facebook account with Sims, my username is amansharma124 Not able to load player Id because game won't open.
Hello
EA Staff
