Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S8+
OS Version S8+
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Cannot access
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? After completing an event days ago, the "a surprising choice" screen has not gone away.
What do you expect to see? I expect the options for the "surprising choice" to display so I can pick one and continue to play the game.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback This has been stuck for days. I recieve my daily rewards, view my checklist, and then this screen immediately displays and will not go away. I have reinstalled, updated my phone, force-closed the app numerous times, and it has not fixed it.
this was supposed to have been fixed but has not been for many of us and is keeping us from playing the game. It is the only mobile game app I enjoy and now I am sadly considering quitting altogether if this does not get fixed soon.
EA Staff
