No reply so I'm marking this one as fixed!
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 8
OS Version 11.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003326931960
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just open to play
What do you expect to see? Looks like we got a party reward. Let’s collect it. But you can’t collect it or make it go away.
Connection Type Wifi
Please select your region North America
Country Usa
Additional feedback I’ve tried going on a different device & it’s still there
I don’t know what’s supposed to go here.Does it appear in the side menu?
I also have the same issue. I have actually already collected the reward, but the notification did not go away. I even tried uninstalling it and reinstalling it and when I load the new game data the same notification is still there. It cant be clicked on and it does not go away even when other event notifications are on the screen. It just stays on the screen and the game acts as if it isnt there even though it is. Its quite annoying lol :P
BTW Im not on apple like OP, I'm using an android phone.
Update, I just kept playing and the notification went away. Try going to another party, thats what I did. It went away when my sim went home for the second time. Maybe that will help?
