Forum Discussion

Beanoffee's avatar
Beanoffee
8 years ago
Solved

[Fixed] Unrelated Tips with Light Bulb Icon Appear Every Time I Open Game

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Asus Zenfone 4 Selfie Pro OS Version Nougat Player ID: (Find you...
bug
  • Phantomlover1717's avatar
    Phantomlover1717
    7 years ago

    No reply so I'm marking this one as fixed!

Anonymous's avatar
Anonymous
8 years ago

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version 11.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003144432509
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? This has happened twice. An in game notification will come up and notify my how to use my new hobby equipment or that I have party rewards so I should collect them. The first time it happened, i totally restarted the game from scratc, and then it happened again.
What do you expect to see? This bug to be fixed
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback This bug is insanely frustrating and gets in the way of trying to play the game. I have spent money on this game and don’t want to play anymore because this bug keeps happening.

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Thank you
Anonymous's avatar
Anonymous
8 years ago
The same thing happened to me last night. I tried reinstalling the app. Getting rid of the item, and buying other hobby pieces. It hasn't worked.


Update: it seems like the bug is the cooking hobby item itself. I went to a party at someone else's house and had the same problem with the arrow
  • Anonymous's avatar
    Anonymous
    8 years ago
    I’m having the same issue! Have you found a solution yet?
    • Anonymous's avatar
      Anonymous
      8 years ago
      This definitely has to do with the new update that came out, I believe it was May 2nd. I’ve spoken with customer service and it seems like there’s nothing they can do for us right now. I’ve gone they all of their suggestions(deleting game, restarting my phone, etc). Guess we’re stuck waiting for a new update!
      • Anonymous's avatar
        Anonymous
        8 years ago
        Yuckkk! Well, thank you for answering! Guess we will just have to wait for the next update 😒

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