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Beanoffee's avatar
Beanoffee
8 years ago
Solved

[Fixed] Unrelated Tips with Light Bulb Icon Appear Every Time I Open Game

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Asus Zenfone 4 Selfie Pro OS Version Nougat Player ID: (Find you...
bug
  • Phantomlover1717's avatar
    Phantomlover1717
    7 years ago

    No reply so I'm marking this one as fixed!

Anonymous's avatar
Anonymous
8 years ago

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPAD AIR 2
OS Version IOS11
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002916440710
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I brought a stove for the cooking hobby and it came up with the notification “You brought your first hobby station! Tap on it to join the cooking hobby”. I’ve did this and I’m now hobby level 3. But the notification is permanently on the screen as soon as it loads up the world. I’ve tried everything to get rid of it and it won’t go away.
What do you expect to see? I expect the notification to be gone.
Connection Type Wifi
Please select your region Europe
Country United Kingdom ~ England
Additional feedback aaaaa

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  • bulletformyjess's avatar
    bulletformyjess
    8 years ago
    I'm having the same problem also. Started when I bought a stove and now it won't go away even after I tap the stove. It also stays on my screen while doing other events.
    • Anonymous's avatar
      Anonymous
      8 years ago

      I’ve actually just gone on my Sims and it has finally gone! I didn’t do anything to fix it so I’m wondering if someone else has. Maybe make a post reporting it and it might get fixed.

  • Twitch_JumbaTV's avatar
    Twitch_JumbaTV
    8 years ago
    Ye I've been having the same problem for the past couple days now. That hobby notification or tutorial still stuck on the top of my screen
  • Anonymous's avatar
    Anonymous
    8 years ago
    I have this problem right now too! it’s a different notification though, it’s about collecting a party reward! ☹️
    • DankMemeSquad12's avatar
      DankMemeSquad12
      8 years ago
      Im having the exact same issue. Here is my bug report:

      Product: The Sims Mobile
      Platform:Android Phone
      List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Google pixel
      OS Version Android 8.1
      Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003563558964
      How often does the bug occur? Every time (100%)
      Steps: How can we find the bug ourselves? About two weeks ago this message appeared, along with yellow arrows pointing down to where you can complete events instantly for simcash: "When we instantly complete an event, we'll get the rewards right away!" the alert has never gone away. I tried completing a different event instantly, I tried deleting and reinstalling the app, I tried logging in from a different device. It is frozen into my view regardless. It appears at almost all times when logged into my account. The only times it does not appear is when making changes to the home or selecting an activity to complete.
      What do you expect to see? I expect to no longer see the alert, it only should have appeared for a few seconds. It does not matter if I use mobile or wifi connection.
      Connection Type Mobile
      Please select your region North America
      Country United States
      Additional feedback I know many people are experiencing this issue, it is quite annoying and has caused me to not spend money on the game.

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