No reply so I'm marking this one as fixed!
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung galaxy j5 pro
OS Version 7
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003653542738
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Every time i open the game, there was a message tell me about heirloom collection case since about 3 days ago , and it always there. It cant be disappear.. i have already force stop the app, and restart my handphone, but it still there.. here the picture..
What do you expect to see? I want the message to be disappear
Connection Type Mobile
Please select your region Asia
Country Indonesia
Additional feedback Help me please
Thank youHave you already placed the heirloom collection case at your house? And if you have, could you try clicking on the heirloom case? It will show you a list of your heirloom collection. I think you have to view/click at least one heirloom (or all) from the list, and once done, the message should disappear 🙂
