Forum Discussion
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy Note 8
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003254808090
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The Notification window is on my phone and Tablet. Ive uninstalled the game and re-installed it. Its still there. It is up no matter where my Sim is or what im trying to do in the game.
What do you expect to see? The Notification window says, "Take this SimCash, Ill Cover the cost today."
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback Im playing on my phone AND tablet and the glitch is on both devices.
Help- Phantomlover17178 years agoLegend
Did you use the Simcash you got to speed up work progress of one of your Sims? It's a little bit of a tutorial that kinda just pops up.
- Anonymous8 years agoYes, I did the Event right afterward. This notification is still there this morning. Its always covering up the screen so I can't see what im doing. Even when other Notifications pop up, it doesnt go away. Im thinking about starting my game over...
- Anonymous8 years ago
It's a known problem EA has to fix. I have it from a party I hosted. Starting over, you may get the notice stuck on the screen doing something else . There is a larger thread on this issue.
- Anonymous8 years ago
I have this bug too. After the new update, I got some new tutorials, but one was completely irrelevant since my Sim already has all of her traits assigned.
I guess that caused a bug and the window will not go away. I'm going to uninstall and reinstall.
EA bug reporting says that they can't help and to try customer service. Mobile customer service said it's a problem only developers can help out with, and they have no advice for me.
- SimGuruMaaike8 years ago
EA Staff
Hey @mechanicalruin, did reinstalling your game help? If not, can you tell me what your player id is?
- Anonymous8 years ago
Reinstalling did not help, Maaike ☹️
Player ID: 1002815658115
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