Forum Discussion

EA Staff

8 years ago

Solved

[Fixed?][Known Issue] Simoleon and Ticket charge for re-sizing or moving a room.

Hi Everyone, We're aware there is currently an issue in the game that when you re-size or move a room, you may get charged like you just purchased a new room. We're working on fixing this as soo...

bug

SimGuruMaaike
8 years ago
Hey all!

We've just released a new version of the game that should fix this issue. Please see this thread for the latest patch notes: https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-June-15th-2018-Patch-Notes/m-p/6864832#M8826

Anonymous

8 years ago

I have this room that I want to resize but when I click the check when I'm done I can't build the room?

SimGuruMaaike

EA Staff

8 years ago

@REQSJ Can you post a bug report about that in this forum and please include your player ID, the form explains where to find it 🙂 https://answers.ea.com/t5/Bug-Reports/bd-p/the-sims-mobile-bug-reports-en

Anonymous
8 years ago
as a new topic?
- EA_Mai
  EA Staff
  8 years ago
  Hi @REQSJ,
  
  Creating a new topic for an issue that doesn't have a topic yet is the best way to go, as having different issues in the same topic just makes things complicated to troubleshoot and keep track of. For this reason, ideally, we have 1 topic for each issue, and all reports of that certain issue go in the same topic so information can be shared with everyone easily.
  
  For this reason, as @Brucybaby790 has opened a topic for this already, I have merged your report here. No need for a new report now.
  
  However, if you could share your player ID as a reply to this topic, that information would be useful. You can find it as explained here: https://answers.ea.com/t5/Game-Information/Guide-How-to-find-your-player-ID-in-The-Sims-Mobile/td-p/6052511
  
  Thanks!
  
  -Mai
  - Anonymous
    8 years ago
    1003651725249
    here. thank you..
Anonymous
8 years ago
Player ID: 1003310657576
I have encountered the same issue where I have lost 7k plus simopoleans as a result while resizing a room. However I do hope that you will not start charging for customising room size in the future. Free customomisation of rooms sizes is a game mechanic that differentiates itself from sims free play and it encourages players to venture and try many different house layouts to experience without having a drawback. Thank you and have a nice day.
Tiffany562411
8 years ago
I was getting charged simoleons from adding rooms that I already owned that I already paid for long ago...double charged!
Why wasn't that mentioned in the bug too???
My player ID is 1003310112093
- Anonymous
  8 years ago
  @Tiffany562411 wrote:
  I was getting charged simoleons from adding rooms that I already owned that I already paid for long ago...double charged!
  Why wasn't that mentioned in the bug too???
  My player ID is 1003310112093
  
  It’s also BUGS!
  - Tiffany562411
    8 years ago
    @NicSwino All I saw mentioned about the bug was resizing & so on but nothing was mentioned about taking already owned rooms out of inventory whatever u call it. Where the rooms are!