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SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
8 years ago
Solved

[Fixed?][Known Issue] Simoleon and Ticket charge for re-sizing or moving a room.

Hi Everyone, We're aware there is currently an issue in the game that when you re-size or move a room, you may get charged like you just purchased a new room. We're working on fixing this as soo...
bug
pearlbh's avatar
pearlbh
Rising Veteran
8 years ago

Same here. I actually lost a room altogether over this. I deleted it when resizing wasn't working; now it's charging me if I want to put it back. I don't have enough Simoleons. This must be a new glitch or something, but I hope they fix it and give us our rooms/Simoleons back!

Anonymous's avatar
Anonymous
8 years ago
I contacted EA who told me they are aware of the bug and are working on fixing it. However they haven't replaced the 55,000 coins I lost nor did they even offer to replace 1 coin. I have spent real money on this game plus saving up my coins just for them to be taken away and EA to say yep we know all about it. I was charged for like 3 rooms and all I was doing was moving around an existing room I already had. I really hope they do something about this for everyone who has lost there hard earned coins. We all know that it takes alot of time to save up a good amount on here.

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