Forum Discussion

EA Staff

7 years ago

Solved

[Fixed?][Known Issue] Simoleon and Ticket charge for re-sizing or moving a room.

Hi Everyone, We're aware there is currently an issue in the game that when you re-size or move a room, you may get charged like you just purchased a new room. We're working on fixing this as soo...

bug

SimGuruMaaike
7 years ago
Hey all!

We've just released a new version of the game that should fix this issue. Please see this thread for the latest patch notes: https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-June-15th-2018-Patch-Notes/m-p/6864832#M8826

PaQuilter1

Hero (Retired)

7 years ago

@morwen_lazyeye I would contact support again.They are suppose to compensate you. There is a Bug Report, too, where you can enter your ID # and post your concerns.

The Bug Report is here:

https://answers.ea.com/t5/Bug-Reports/Fixed-Known-Issue-Simoleon-and-Ticket-charge-for-re-sizing-or/m-p/6862043#M5316

Welcome to the AHQ Forums too! 😊☺

xXMizuHikoXx

7 years ago

I sent in a case report yesterday but now I have noticed that the case has been closed and I have yet to receive any news from EA. Should I submit another form...? :/

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[Fixed?][Known Issue] Simoleon and Ticket charge for re-sizing or moving a room.

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