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SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
7 years ago
Solved

[Fixed?][Known Issue] Simoleon and Ticket charge for re-sizing or moving a room.

Hi Everyone, We're aware there is currently an issue in the game that when you re-size or move a room, you may get charged like you just purchased a new room. We're working on fixing this as soo...
bug
Tiffany562411's avatar
Tiffany562411
7 years ago

EA told me that they can see how much simoleons & tickets & sim cash that every player lost & that they will be generating it back to us but when is they gonna do that?
I'm getting impatient!

EDIT

Has anybody gotten there simoleons or whatever u lost back from the crazy bug when adding rooms. I haven't yet

Update

I still have not gotten my simoleons generated back to me as EA promised me they would do for everybody & including me too & I see others haven't gotten theirs back either 😡 They lied

37055ec08572e46's avatar
37055ec08572e46
7 years ago

I reported the issue through link provided above. Requested a call back and was refunded my Simoleans immediately. Bug happened to me twice so I got refunded for both failed expansions.

  • Tiffany562411's avatar
    Tiffany562411
    7 years ago
    @37055ec08572e46e That's great they refunded your simoleons back but I'm feeling EA lied to me about generating everybody's lost simoleons back from that room bug charging for already owned rooms cause they haven't given me my simoleons back yet & they haven't given me my stuff back that disappeared from my inventory after I installed the new sims mobile update. That stuff cost me a fortune. Nope I'm not letting that fly 😡

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