Forum Discussion

EA Staff

7 years ago

Solved

[Fixed?][Known Issue] Simoleon and Ticket charge for re-sizing or moving a room.

Hi Everyone, We're aware there is currently an issue in the game that when you re-size or move a room, you may get charged like you just purchased a new room. We're working on fixing this as soo...

bug

SimGuruMaaike
7 years ago
Hey all!

We've just released a new version of the game that should fix this issue. Please see this thread for the latest patch notes: https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-June-15th-2018-Patch-Notes/m-p/6864832#M8826

Tiffany562411

7 years ago

@SimGuruMaaike I was getting charged simoleons for adding rooms I already owned.

Anonymous
7 years ago
@Tiffany562411
Me too. I’ve been charged from re-sizing the existing room and didn’t receive compensation yet. The status of my case is “updated by EA” also.
- Tiffany562411
  7 years ago
  @Junejeune what does updated by EA mean cause when I emailed them back. I got a postmaster email that said my email could not be delivered! I'm confused
  - Anonymous
    7 years ago
    @Tiffany562411 I don’t know the meaning. I think it means the team solved the problem of getting charged from moving/re-sizing the room by releasing new version but it doesn’t mean they give us back the simoleons/tickets.