Game code

Hi, I'm new here.Sorry for my bad English.

So i play The Sims Mobile, i just done the latest update on 22 May 2023. But once i try to open and play this "ASSERT FAILED" notice keep showing. 

And i also face the red line word at loading screen but i dont know what is that. 

Can someone explain to me what happen and how to fix this? 

After The Sims Mobile update less than an hour ago on 5/22/2023

Message in red popped up at the top of the screen and a second pop up right after that...

Failed download 

https ://eaassets-a.akamaihd.net/sims-campfire-prod/dev/DL999/145292/assets/stage2(2be1ac76ba2ebb0d8022af026f8c5e96).zip

Assert Failed 

Expr: 0 

Message: invalid tuning ID when fetching TokenData tuning data: 5

Location: ..\..\__src_unity/../src/im/log.cpp:246

[SalixCat - Removed screenshot with Player ID. This is considered private info - please don't share private info on Answers HQ since these boards are publicly visible.] 

Also the cafe is missing every customization I've done and evey secret agent item is completely missing.

If someone has an actual email for tech support that would be great because it's impossible to get ahold of anyone! 

I too am experiencing this problem after downloading the new update. I even tried uninstall the game and download a new copy from Google Play, but the problem persists.

• Android 13
• Samsung Galaxy A52 5G
• Sims Mobile build number (39.0.1.145292)

The problem has multiple parts:

1. The build number shows up in the corner
2. Various error messages under the heading of "Assert failed". Some errors seem exclusive to the primary home lot while other seem to only occur in the city zones.
3. The developer console appears to be accessible.

Here is a video showing the various errors. Unfortunately I forgot to toggle on Android's "show taps" feature so you can't see when I'm pressing "OK" or "Ignore". I was too afraid to tap "Break on Next".

@Osalo @1007284737498 @9znh2goph7um are you still experiencing this issue?

Hi folks, 

SimGuru Pedro here, the Community Manager for The Sims Mobile. 

The assert failed error should not be popping up with the newest update.

If your items are missing then please fill the form linked below. 
https://forms.gle/pXAFVyoJMzN388Ww8

Here's a link to my Twitter with the same information:
https://twitter.com/SimGuruPedro/status/1661247791404859392