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Anonymous's avatar
Anonymous
8 years ago
Solved

Game crashing when loading progress from the cloud

Hello guys. Hope you guys can help me. As you can see, my sims mobile is doing fine if I played with the brand new sim. But, if I click the load my previous game, it will then automatically force clo...
  • EA_Mai's avatar
    8 years ago
    Hi @trisya11,

    If the game loads in another device, it could be there's something wrong with the game files installed in your iPhone.

    You could try to reinstall the game on your iPhone and check if that helps.

    @Finealta - thanks for sharing your experience! 🙂 I've never tried to use two accounts in the same device, so that's good to know!

    -Mai

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