Game Freezes After ‘Fast-er Forward’ Feature
Hello, I have previously reported about the game. Can't play, there's a problem. Since I bought Fast-er Forward the sims mobile today I have updated the game. But why hasn't the developer fixed this ...
Forum Discussion
Unfortunately, we can't solve your problem through the forums.
Please contact support. Follow the instructions in this post: [Guide] Finding your Player ID / How to send a Help Ticket In-Game.
I’m sorry, please walk me through the steps because if I’m understanding correctly, you’re saying we need to submit the help ticket in the game that we can’t play? The only thing I can do is obtain the player ID but once the game loads I cannot do anything… I’m so lost
At the end of that post it says:
If you are not able to open your game app, please use the following link to send in a ticket: https://help.ea.com/en/contact-us/new/?product=the-sims-mobile
