Solved
Game not loading after Hello Japan 2023 update
Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Google Pixel 3 OS Version Android 12 How often does the bug occur?...
Under investigation. Accepting as solution for visibility purposes only.
Hey all!If you're experiencing game crashes in The Sims Mobile, please send me a DM via the link here with the below information so I can forward it to the right teams who are investigating the issue.Thanks!Player ID:Device model, manufacturer and operating system version:Reproduction steps (when or where does the crash occur):
Please do not post your Sims Mobile Player ID here, we'll have to remove it.Update: We no longer need additional player information to resolve this issue. Thanks to all who provided it so quickly!
