Game takes forever to load and freezes constantly without always crashing

Thanks for posting. Same here.

My gameplay environment
iOS / iPad (6th gen) / iPhone (SE 3rd gen) / wifi

I usually play on my iPad, but since the latest update, it lags and often freezes when starting the app. (Both occur only when starting the app. Restart the app and if it works, I can play the game as usual )
And the app crashes (not freezes, but shuts down) when I try to view a particular friend’s home. It crashes as well when I try to attend her party. These didn’t occur before the update.

I thought it was because of my old iPad, so I downloaded the app to my iPhone. Then I had no problems with my iPhone. No lags, no freezes, I can see friend’s home and attend her party.

What does this mean? Has the latest update bloated the app and made it require more powerful devices? Sure my iPad is old…but it seems many of her friends also can’t view her home or attend her party.

However, in the last two days my game has improved somewhat. It is a little laggy (when starting the app), but it rarely freezes anymore. I still have the problem of not being able to access certain friend’s house, though

The loading screen issue is new but freezing was an issue I've had for years, At that time @/SimGuruAlana was TSM community manager and she said that because it is device related (my device was not powerful) it is not a problem...

Also my gameplay environment
(Samsung Galaxy J7 prime/on7 Prime)