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renbar152's avatar
renbar152
Seasoned Vanguard
4 years ago
Solved

Game won’t load as of almost 3 weeks

Does anyone know what else can be done? It started after the last update. It was opening once a day for awhile. As of 3 days ago it hasn’t opened at all. I’ve done all the trouble shooting I’ve emailed FM they have been no help. I have so much invested in this game as of real money. I was wondering if Apple would credit me back? It’s prob a couple $100. I had someone report it also but they can only say it’s being investigated. I can’t believe this has happened. I have been playing since the start. I’ve uninstalled and reinstalled, I’ve tried it on an android and another Apple ph. Thank you 

  • Hey @gogotamago5 , thanks for reaching out here. The forums are the best place to report bugs and share workarounds while bugs are being addressed but it sounds like your case is best handled by our support team. Please send me privately your case number and player id so I can see about getting this resolved.

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