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SalixCat's avatar
SalixCat
Hero+
5 years ago

[Guide] Finding your Player ID / How to send a Help Ticket In-Game.

Finding your Player ID: The EA Support team may ask for your Sims Mobile Player ID to find your account and help with missing content, progress issues, and more. Here’s how to find it. ...
discussion
GhostFreeek's avatar
GhostFreeek
5 years ago
@EnbySim13 You can always go to EA help,select 'contact us', Choose your game,Type of problem and mail them or chat with them accordingly. The in-app help redirects us to the same page. Please keep your Player ID handy,it is needed a lot.
EnbySim13's avatar
EnbySim13
5 years ago

@GhostFreeek I've definitely done that. It just sounded like it was being stated that it was an unavoidable step, which was stressful because I've been trying to get help for over a week and no one who can actually help me is responding so far.

  • GhostFreeek's avatar
    GhostFreeek
    5 years ago
    @EnbySim13 Can you please brief me your problem? I mean, of course I am not EA representative,but I will try to understand you!

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