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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

[Guide] How to save your game progress in The Sims Mobile

Link The Sims Mobile to your EA, Google Play, Game Center, Facebook or Twitter account to save your game. If you need to reinstall or switch devices, you can recover your game and pick up where you l...
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shaistadinis's avatar
shaistadinis
8 years ago
I’d also like to add that I’ve spent money on this game and a bug made me lose over 60 gems ): (which I’ve emailed to no response) so I’d really like to be able to connect to GameCentre and get my progress back :’)
Phantomlover1717's avatar
Phantomlover1717
Legend
8 years ago

Try one of the other contact options, you might need to play around with the selections but there is also a chat function.
You can do that through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/

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