I was shown a very unsettling, very triggering Japanese advertisement twice in a row during the Treasure Hunt event. It showed entirely uncensored images of deceased, tortured/hung, cartoon women . I took screenshots/recordings. How can I get them to someone so this advert is removed from circulation? Thank you.
Hello @lllaccceyyy , I'm sorry you had to experience what sounds like a very disturbing advertisement. If you don't hear back from an EA rep, or you want to go straight to a government agency, I'd suggest reporting it to the FCC. I've copy/pasted the info to file a complaint with the FCC here:
Filing a complaint
If you feel an ad violates FCC rules, you can file a complaint with us. You have multiple options for filing.
• File a complaint online at:
consumercomplaints.fcc.gov
• By phone:
1-888-CALL-FCC (1-888-225-5322)
TTY: 1-888-TELL-FCC (1-888-835-5322)
ASL: 1-844-432-2275
• By mail (please include your name, address, contact information and as much detail about your complaint as possible):
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
45 L Street NE
Washington, DC 20554
I hope this helps.
@lllaccceyyy You can report or flag the game app directly on the app store.
I don't see an option for sending EA Help an email about this issue so, if you want, you can send me a DM here with the screenshots. Not sure you can send me video, but I will certainly pass on this information to the team.
The reason behind asking you to send me a message privately is that posting those screenshots in the forum is not a good idea.
