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EA_Sanah's avatar
EA_Sanah
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

How To Get Help for Persistent Bugs

Sul Sul Simmers! We understand that several of our players are experiencing bugs impacting gameplay. As mentioned in the Q&A, we are working on a more permanent solution. In the meantime, to impro...
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SalixCat's avatar
SalixCat
Hero+
4 years ago
@gogotamago5 I've been told it is still under investigation. Sadly, the only temporary solution for now is a rollback 😢
yani_tsm's avatar
yani_tsm
4 years ago
@SalixCat Unfortunately we can not even get a rollback. :-(
  • gogotamago5's avatar
    gogotamago5
    Seasoned Hotshot
    4 years ago
    @yani_tsm Yeah I saw your tweets! We’re in a maze with no way out 🌀
    • yani_tsm's avatar
      yani_tsm
      4 years ago
      @gogotamago5 yeah, I had a day or two of almost no error. But then it started getting worse. Yesterday I logged in at noon, and then I couldn't login until today's morning. It is a rollercoaster...
      I'm talking to EA Help right now again...

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