How To Get Help for Persistent Bugs

Sul Sul Simmers! We understand that several of our players are experiencing bugs impacting gameplay. As mentioned in the Q&A, we are working on a more permanent solution. In the meantime, to impro...

discussion

SalixCat

Hero+

4 years ago

@gogotamago5 I've been told it is still under investigation. Sadly, the only temporary solution for now is a rollback 😢

yani_tsm

4 years ago

@SalixCat Unfortunately we can not even get a rollback. :-(

gogotamago5
Seasoned Hotshot
4 years ago
@yani_tsm Yeah I saw your tweets! We’re in a maze with no way out 🌀
- yani_tsm
  4 years ago
  @gogotamago5 yeah, I had a day or two of almost no error. But then it started getting worse. Yesterday I logged in at noon, and then I couldn't login until today's morning. It is a rollercoaster...
  I'm talking to EA Help right now again...
  - gogotamago5
    Seasoned Hotshot
    4 years ago
    @yani_tsm Ugh…so sorry 😢