EA Staff (Retired)My game takes multiple attempts to get into ,
wumples clock is out and missed out on prizes I worked for ,
loosing sims once they are sent to the other player requesting them ,
had 30 plus sims return to their houses back in Feb & March , I own all the lots and all house had 20 plus sims in each , some were difficult to remove , then one or 2 of the unresponsive sims became usable , I still have one returned sim happily floating around the house and can make him passive or active ,
in regards to receiving help from ea support well let’s say it’s a round about of repeated messages from a different person each time , to the point you just give up explaining it for the 100th time ,
I just don’t bother now , which is a shame because once they let me down I shut my wallet , I refuse to put money into a company that does not support its loyal customers , that goes for any ea product not just sims , theyve shown me that they don’t care about customer service
I can even tell when the game is going to muck up , a sim will start appearing in the water or in a place it shouldn’t be , checking out the road on the other side of landgraab was interesting 🤔, sims appearing at parties I know aren’t at that party but we’re at the previous days party , when the party chat shows I’m the only one who check in but all my contacts have attended I can see them , when this happens which usually a few days before an event starts , the above mentioned tell tale signs happen the next day I know to expect stuff to start going wrong 😑
the amount of things that go wrong on a daily basis is off putting
