Forum Discussion

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
7 years ago

[Info] Compatibility on Android devices

When talking about compatibility, first thing to keep in mind is that The Sims Mobile is a big game. We understand it's frustrating to find out your device is not compatible, and even when we have do...
technical issues
zombiexlollipop's avatar
zombiexlollipop
7 years ago

i got the text stating that i can download sims mobile, google play pops up and it still tells me that it's non compatible and i have a samsung galaxy j3 emerge running on android 6.0.1 with 550MB free in RAM. the phone as of jan 6 is a year old.

CMeki's avatar
CMeki
Hero (Retired)
7 years ago

@zombiexlollipop

550 MB of RAM sounds a bit on the low side though.

Make sure you have enough space on your phone to download, but if it still says incompatible, then it probably is as 550MB RAM is not very much.

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,475 PostsLatest Activity: 3 years ago