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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

[Info] Compatibility on Android devices

When talking about compatibility, first thing to keep in mind is that The Sims Mobile is a big game. We understand it's frustrating to find out your device is not compatible, and even when we have do...
technical issues
Anonymous's avatar
Anonymous
8 years ago

Hello! Since the Sims Mobile released today, I wanted to download it but Google Play said my device was not compatible. However, I have an Android with version 7.0, so I don't know why it isn't compatible.And I have 2GB of RAM . What else does it need?

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @antonisvylta02

    It can depend on many things, like the CPU, what phone do you have? 
    Also, some people got the message because they did not have enough space on their phone, make sure it's not that.

    • Anonymous's avatar
      Anonymous
      8 years ago

      I have a Huawei Honor 7 lite . I checked the storage and its ok .

      • CMeki's avatar
        CMeki
        Hero (Retired)
        8 years ago

        @antonisvylta02

        Then it might not be powerful enough. ☹️

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