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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

[Info] Compatibility on Android devices

When talking about compatibility, first thing to keep in mind is that The Sims Mobile is a big game. We understand it's frustrating to find out your device is not compatible, and even when we have do...
technical issues
Anonymous's avatar
Anonymous
8 years ago

Hello! Since the Sims Mobile released today, I wanted to download it but Google Play said my device was not compatible. However, I have an Android with version 7.0, so I don't know why it isn't compatible.And I have 2GB of RAM . What else does it need?

CMeki's avatar
CMeki
Hero (Retired)
8 years ago

@antonisvylta02

It can depend on many things, like the CPU, what phone do you have? 
Also, some people got the message because they did not have enough space on their phone, make sure it's not that.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I have a Huawei Honor 7 lite . I checked the storage and its ok .

    • CMeki's avatar
      CMeki
      Hero (Retired)
      8 years ago

      @antonisvylta02

      Then it might not be powerful enough. ☹️

      • EA_Mai's avatar
        EA_Mai
        Icon for EA Staff rankEA Staff
        8 years ago

        Hi everyone,

        I have merged several threads to this one - please, take a look to first post as I've tried to answer your questions there.

        Thanks!
        -Mai

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