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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

[Info] Compatibility on Android devices

When talking about compatibility, first thing to keep in mind is that The Sims Mobile is a big game. We understand it's frustrating to find out your device is not compatible, and even when we have do...
technical issues
Anonymous's avatar
Anonymous
8 years ago
I have a LG Stylo 2 with Android 5.1.1. In the United States and I am also having issues downloading and installing updates through Google Plat Store. I was able to download Sims Mobile after I reset my phone to factory setting and then the ASOS event came out and I was still unable to update without resetting my phone to factory settings again. I am still unable to install today's update.
  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    8 years ago

    @justaveragehuman no, as the game isn't able to run on the specs I don't think it will be added. 

    @Axs5249Sxa833 Did you install through the Google Play store after the factory reset? Do you get an error when you try to update?

    • Pate016's avatar
      Pate016
      8 years ago
      Hello.
      I seem to be have trouble with being able to download The Sims Mobile. Google Play says that the game its incompatible with my device. But, one of the platforms for the game is an Android which is what I have. I've cleared my storage and it still would not download. I also saw on Google Play that it accepts Androids 4.1 and up. My Android is a 7.0. I have a Samsung Galaxy J3 Prime. Is there anyway that you can help me? If so, thank you.

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