EA StaffHello, my tablet lenovo tap 2 A7 30hc in the play store writes that nepodderzhivaetsyaigra, but I tried to download started at the beginning of the game says that does not understand what I have for the device, well, then everything works there is nothing to lag, but there is one but the screen resolution is visible there is the lowest and therefore all Simply allowing norms to be put and everything would be cool....
@Yriy4 It is actually the exact same.thing that is happening with my Huawei Mate 20 Lite... i can easily download it to the Play Store but then when I play it does not recognize the device so the graphics suck and the screenshot also.
Can't believe that after all these years still these problem have not been fixed, I did put my money on this game, SOLVE it and fix it
@sally-magical your phone is mentioned in the thread: https://answers.ea.com/t5/Bug-Reports/Collection-thread-Issues-with-certain-devices/m-p/7353246#M10633
It feels like years, but the game just recently turned 1 year old. It got released worldwide on March 6, 2018.
@gtabestplayer123 have you tried just installing it through the app store?
I have a Samsung Galaxy S8, 15 GB free and my RAM is 4GB, it should run the game perfectly but google play says it's not compatible.
I can't even find the game on the playstore even after I've updated my OS to latest update, google play is also up to date.
Resolution is FHD so that's not it.
Thanks!
