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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

[Info] Compatibility on Android devices

When talking about compatibility, first thing to keep in mind is that The Sims Mobile is a big game. We understand it's frustrating to find out your device is not compatible, and even when we have do...
technical issues
Psychoelf319's avatar
Psychoelf319
7 years ago

I have a Samsung Galaxy S8, 15 GB free and my RAM is 4GB, it should run the game perfectly but google play says it's not compatible.

I can't even find the game on the playstore even after I've updated my OS to latest update, google play is also up to date.

Resolution is FHD so that's not it.

Thanks!

  • Psychoelf319's avatar
    Psychoelf319
    7 years ago

    Nope not at all. Stock android galaxy os.

    Tried to google this issue but cannot find anyone close to my issue only galaxy s7 

    • Phantomlover1717's avatar
      Phantomlover1717
      Legend
      7 years ago

      Do you have an S7 or S8?

      Did you try:
      "To make sure there's not an issue with Google Play Store app, in Settings -> Apps -> Google Play Store -> Storage, tap Clear Data. Reboot your device, open Google Play Store, accept the Terms of service and try again."

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