Forum Discussion

Lokemper's avatar
Lokemper
7 years ago

LlamaZoom not working

Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pro OS Version 11.4.1 Player ID: (Find your Player ID in Sims Mobile:...
bug
Phantomlover1717's avatar
Phantomlover1717
Legend
7 years ago

Do you guys have a screenshot of this message?

Lokemper's avatar
Lokemper
7 years ago

As requested, but resized.

  • SimGuruMaaike's avatar
    SimGuruMaaike
    Icon for EA Staff rankEA Staff
    7 years ago

    @Lokemper on that screen, what happens when you tap on the screen to get to the next message? 

    • Lokemper's avatar
      Lokemper
      7 years ago

      I can’t tell you because when I went to check, LlamaZoom came up normally, so, I guess everything is better now.

      • SimGuruMaaike's avatar
        SimGuruMaaike
        Icon for EA Staff rankEA Staff
        7 years ago

        I'm glad to hear its behaving better now! Hopefully it doesn't come back. 

  • PennyL0ve1's avatar
    PennyL0ve1
    7 years ago

    Yes the screenshot that is provided above is the exact message that i am still getting

    • SimGuruMaaike's avatar
      SimGuruMaaike
      Icon for EA Staff rankEA Staff
      7 years ago

      @PennyL0ve1 sorry to hear that, can you please double check your player id? It has 12 numbers and should have 13, I will need that number for the investigation. 

      • PennyL0ve1's avatar
        PennyL0ve1
        7 years ago

        I took a screenshot of it 

        Phantom: It's 1003037688432

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