Lost everything bug?
Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11 OS Version IOS 14.8.1 How often does the bug occur? Rarel...
Forum Discussion
You need to send a Help Ticket from your in-game account. Please follow the instructions on this post:
A Help Ticket from your in-game account is a message that brings through needed details directly to mobile advisors.
Using other methods like Facebook or Twitter will only delay support and you will be asked to go back and send an in-game help ticket.
Help tickets from your mobile in-game account are the best way to contact support as they will go through directly to the mobile advisors who will be far more informed.
There's just no sidebar or even an inventory button on my screen. Just a house and a not fully developed character. Do you happen to know what's going on?
Thank you for your reply, I appreciate it lots.
- @upqdwaa9xscr Unfortunately I don't know what is happening in your game but you certainly need to get help from a mobile games advisor. Since you are not able to send a ticket from your game, please use this link: https://help.ea.com/en/contact-us/new/?product=the-sims-mobile
- @SalixCat Thank you for your help, ill reach out for more help. Hopefully, things will get better. Have a great week!
- @upqdwaa9xscr Thanks, you too. Hope you can get some help. Please keep us informed.
