Forum Discussion

2 years ago

Solved

Missing car and garage door?

I won the house in the Summer Paradise festival (gold pass) and now the car has gone missing as well as a garage door I bought a few days ago. It happened after bulldozing a house, but I’ve never had...

technical issues

SalixCat
2 years ago
@cracklespackle

Unfortunately, we can't solve your problem through the forums. You need to create an in-game ticket.

Please contact support. Follow the instructions in this post: [Guide] Finding your Player ID / How to send a Help Ticket In-Game.

SalixCat

Hero+

2 years ago

@cracklespackle

Unfortunately, we can't solve your problem through the forums. You need to create an in-game ticket.

Please contact support. Follow the instructions in this post: [Guide] Finding your Player ID / How to send a Help Ticket In-Game.

cracklespackle

2 years ago

I already did that and my case was closed with “no fix”.

EA_Shepard
Community Manager
2 years ago
@cracklespackle Hey, I took a look at your case, and I escalated it to the correct team to take a look. I added all the info with some links to the gold pass for reference.

Once they take a look or need more info, they will reach out to the email on file with your EA account!

Cheers!