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sannahsam99's avatar
sannahsam99
4 years ago
Solved

Missing item

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 20 OS Version 12 How often does the bug occur?...
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago

    So sorry for the delay on this @sannahsam99,

    Instead of checking your Storage under the Living Room section, scroll down to the Events section and look under Sweet Treat Showdown. You should see your desk here in this section available to place in your house. 

    If you're still not finding it in your inventory under this section, please let me know! 

LitteDemix's avatar
LitteDemix
4 years ago

I’m having the same trouble as @sannahsam99 and I tried scrolling down to events section and look under Sweet Treat Showdown, but there’s only one table..should i uninstall and install the app? A bit frustrating that most of my furnitures are gone and thinking that I might have to buy the furnitures again..please help

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago

@LitteDemix 

If your furniture isn't showing under the events section, you'll want to go ahead and report this missing item to the live support team so they can look over your account details and see what's happened- here on AHQ we don't have access to your account to investigate further. 

Please submit an in-game help request following the steps here so the live support team can review this further with you. 

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