Forum Discussion

RedYellowVNYT's avatar
RedYellowVNYT
2 years ago

Missing reward in Hello Japan 2023 Sim Festival tier 27 (Yamachan costume)

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung galaxy A14 5G
OS Version 13
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Tier 27 Premium Pass at Sim Festival
What do you expect to see? Hopefully the outfit will be added to tier 27 for the Premium Pass.
Connection Type Wifi
Please select your region Asia
Country Vietnam

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I updated to the latest TSM and opened the game. Click Sim Festival to see what's new in the season? I've seen all the rewards, but the Festival Pass tier 27 reward is unusual. Even though this tier's item is empty it has no icon, name and item type when I view the details. I browsed the web for the new update which showed that “Yamachan Outfit (Tier 27)”.

(Premium Pass has replaced the Festival Pass to match the game style. Sorry for the confusion.)

bug

15 Replies

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  • SalixCat's avatar
    SalixCat
    Hero+
    2 years ago

    Hey! There is an update available on Android and iOS.

    I have updated my game and I can see Yamachan' costume body (slot 27) has now a picture.

    Can you please update your games and see if this issue is fixed, and if the costume is available on CAS for those of you who have unlocked it?

  • YvonneSOS's avatar
    YvonneSOS
    2 years ago

    Nope still missing. Yamachan and the wooden floor design. And. Lol. I have the interior and exterior wall design for the incoming Hollywood themed quest. 

  • EmEnOhYeah52's avatar
    EmEnOhYeah52
    2 years ago

    I just got iOS update and it is there (I already got it last year). My game still bugged after Izzy fiasco. Reloaded, but lost all but two sims (70+ sims!) and the two remaining cannot hangout or do shifts/hobbies. Basically non-functioning and no help/only platitudes from EA. Just awful. 

  • RedYellowVNYT's avatar
    RedYellowVNYT
    2 years ago

    I purchased the Festival Pass and received it Yamachan Body in tier 27. I saw Yamachan Body in CAS. However, Some players did not see Yamachan Body in outfit in CAS. Whether it can be resolved or not depends on everyone.

    I have updated TSM to the latest version before purchasing the Festival Pass.

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