Forum Discussion

D_S_game33's avatar
D_S_game33
3 years ago

Missing unlocked 'Hello Japan 2023' Festival Items in Build Mode

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy j7 prime/on7 prime OS Version Android 8.1 How oft...
bug
tsmznam's avatar
tsmznam
3 years ago

Missing pond and wallpaper from Hello Japan Sim festival rerun
I already collected it but I can’t find both items

it’s not add in my buy mode and storage

so I can’t buy it

  • TOMBZ23's avatar
    TOMBZ23
    3 years ago

    I say refund everything, talk to EA second. Secure the refund first.

  • SalixCat's avatar
    SalixCat
    Hero+
    3 years ago
    @tsmznam Thanks for your report. I have merged your post with an existing thread about unlocked items from Hello Japan 2023 missing in Build Mode.
    • tsmznam's avatar
      tsmznam
      3 years ago

      Thanks Salixcat! 🙏🏻🙏🏻🙏🏻

      this screenshots are mine 🥲😭

  • 5gd4rc2auhb3's avatar
    5gd4rc2auhb3
    2 years ago

    same here, How did you fix it?

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