Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 12 pro
OS Version 16.1.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have attached screenshots of any proof that I have for the elevator purchase. [SalixCat - Removed Player ID. This is considered private info - please don't share private info on Answers HQ since these boards are publicly visible.]
What do you expect to see? I hope to be reimbursed for both times that I had to pay for the elevator. 4500 simoleons each. I won’t purchase the elevator a third time unless I know the issue is rectified.
Connection Type Wifi
Please select your region North America
Country United States
I recently completed the Secret Agent Quest, and now have the ability to make one of my sims a secret agent. The issue is, after purchasing the elevator and placing it in the cafe. I allowed a sim to work a shift. As soon as that sim leaves that area, and I go back to the area. The elevator is gone. I’ve had to repurchase it once already. Each time totaling $4500 simoleons. So I’ve paid this twice. And now it’s gone again! The only reason I repurchased it a second time, I assumed it wouldn’t happen again. But sure enough, the next time my sim arrived to do the secret agent work shift, the elevator was gone. Does anyone have any suggestions? I’ve already checked my inventory. There is no elevator there… also my sim that is a secret agent is on level 3 of her career, so that proves that I already purchased the Elevator.
