No help from The Sims Mobile Support
From August 16, 2023. I'm still writing, with another consultant, about restoring the game progress I lost. I have managed to download data from the cloud many times. 16/08/2023. There was a problem ...
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I lost my gameplay on 07/08/2023, after the update of male sims going shirtless, and I finally got someone to escalate but he said I probably lost all my progress.The consultants stopped responding to me completely until I did this chat tonight. I even reported them to the Better Business Burea here in the US. I’m not playing snymore because of it.
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